CRM SOLUTION SUITE
Help Marketing, Sales & Service Teams Work Better Together

SugarCRM is a modern, robust, AI-driven platform that makes the hard things easier. Automate anything. Accelerate everything. Predict what’s next

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SugarCRM – Award-Winning CRM Software

 

Accelerate your sales cycle and increase your win rate

Focus on the right prospects, manage pipeline, engage customers, and close deals. With SugarCRM, you can let the platform do the work.

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SugarCRM makes the hard things easier

Click less and sell more.

  • Prioritise leads based on AI-powered predictive lead conversion scores.
  • Integrate every tool, from email and calendars to online meetings and social media apps, so sales opportunities follow wherever you go.
  • Make more data-driven decisions with analytics that show you what works, what doesn’t, and how to replicate your wins.

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Create better customer experiences in the moments that matter.

  • Equip your service teams with a console that prioritises customer issues by SLA and severity and provides 360° views of your customers.
  • Embed omnichannel customer communications seamlessly into a single service console UI to streamline support, improve customer service experience, and reduce costs.
  • Help your customers help themselves with a branded self-service portal and knowledge base. Your customers will get the answers they need, while you minimise costs and avoid support calls.

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Feed the marketing funnel and work closely with your sales team to build pipeline.

  • Create dynamic, highly-targeted marketing campaigns and drive high-quality leads into your pipeline using AI-based lead analysis.
  • Drive more engagement by sending personalised email communications at scale, and boost lead velocity through AI predictive lead scoring.
  • Find what’s working and what’s not with Advanced Analytics, a powerful BI-grade reporting module included with Sugar Market.

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Increase in Revenue​

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Improved Win Rate​

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Pipeline Throughout​

Actual business results from SugarCRM Customers.

Some of SugarCRM’s customers include:

LEARN HOW SUGARCRM CAN HELP YOU TURN RELATIONSHIPS INTO SALES.

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