8 Best Cheapest VoIP Phone Services of 2022 (Reliable)

Divulgation : ce contenu est pris en charge par les lecteurs, ce qui signifie que si vous achetez via certains de nos liens, nous pouvons gagner une commission sans frais supplémentaires pour vous. 

Cet article a été traduit de notre édition anglaise. Des erreurs peuvent exister en raison de ce processus.

Voice over Internet Protocol (VoIP) plays a crucial role in business communication. Unlike other business phone systems, VoIP doesn’t require dedicated on-premise hardware and allows companies to conduct long-distance or international phone calls at no extra cost. 

Besides, most VoIP phone systems offer unified communications, meaning you can contact your team and customer via text, phone, and video calls from the same system. 

In other words, VoIP systems are convenient, cost-effective, and enable companies to work remotely. 

However, if you’re running a small business or a start-up, some VoIP providers may still be outside your budget. 

To spare you from doing the research alone, we’ve developed a list of the cheapest VoIP phone services. 

Let’s have a look! 

Meilleur dans l'ensembleBest for CustomizationBest for Team CommunicationBest for Small Business
See how Zoom works at official website.See how Vonage works at official website.See how RingCentral works at official website.See how Ooma works at official website.
Best for Call AnalyticsBest for VersatilityBest for StartupsBest for Omnichannel Communication
See how dialpad works at official website.See how Nextiva works at official website.See how 8×8 works at official website. See how Trengo works at official website.

Zoom: Best Affordable VoIP Phone Solution Overall 

With pricing starting from $96/user/year, Zoom Phone is the best cheapest VoIP solution. Don’t let that price fool you, though. 

This platform packs plenty of features considering its price. Moreover, Zoom Phone is exceptionally easy to use, highly reliable, and scalable. Not to mention that Zoom Phone integrates seamlessly with other Zoom products.  

Fonctionnalités 

  • Call monitoring 
  • Auto-attendants
  • In-depth analytics

Zoom Phone’s call monitoring tools include Barge, Listen, Take over, and Whisper. In other words, you can monitor a conversation without alerting any parties, participate or take over a user’s conversation, or give a call agent advice mid-conversation without alerting the customer.  

Tarification 

  • Pro – $96/user/year
  • Pro Global Select – $240/user/year 

There are also plenty of optional add-ons that can enhance the platform’s functionality. These come at a cost, though.  

Avantages 

  • Highly reliable 
  • Excellent value for money 
  • Scalable 

Cons 

  • Add-ons are relatively expensive

Check out our other related guides:

Check Zoom Phone’s latest pricing here at its official site.

Ooma: Best Affordable VoIP Phone Service for Ease of Use

ooma best small business phone system

Ooma is among the best low-cost VoIP option you can find. The platform is specifically designed for small businesses on a budget. It’s easy to use and surprisingly affordable for what it offers. 

In terms of ease of use, the dashboard is highly intuitive. Users that do not have prior experience with phone systems can quickly get accustomed to its interface. Furthermore, with its solid features, new users quickly make the most of this platform. 

However, what makes Ooma stand out is its value for money. Its starter plan, priced at $19.95/user/month, offers over 50 standard features, including toll-free numbers, call transfers, call forwarding, access to the platform’s mobile app, etc. 

You can also find more advanced functionalities, like virtual receptionists and ring groups. 

Fonctionnalités 

  • Virtual receptionist 
  • Ring groups 
  • Analytique 

Ooma’s virtual receptionist will answer calls automatically. You can use this feature to create personalized messages, redirect customers to the right department, or provide essential information while you can’t take the call. 

Tarification 

  • Ooma Office Essentials – $19.95/user/month 
  • Ooma Office Pro – $24.95/user/month 
  • Ooma Office Plus – $29.95/user/month

The Office Essentials plan offers all the features mentioned above. The other pricing plans also include video conferencing, call recording, voicemail transcriptions, etc. 

Avantages 

  • Excellent rapport qualité/prix 
  • Facile à utiliser 
  • Assistance client 24h/24 et 7j/7  

Cons 

  • Some essential features are available only in upper-tier plans  

Check Ooma’s latest pricing at its official site.

8×8: Best Affordable VoIP Phone Service for Value

8x8 voip phone system

8×8 et Ooma are almost at a tie. Both platforms emphasize ease of use and pack a wide selection of features considering their prices. 

However, 8×8 gains the upper hand by allowing you to mix and match between pricing plans so you can get even more value for money. Moreover, its starter plan is cheaper than Ooma’s, costing $15/user/month. 

The drawback? You may find 8×8’s UI a little clunky, while the basic plan is limited to up to 10 users. 

Still, 8×8 is a solid option. If you’re running a start-up on a tight budget, this platform is an excellent alternative to Ooma. 

Fonctionnalités

  • Auto-attendant 
  • Video, voice, and message communication 
  • Advanced call management 

8×8’s advanced call management provides the tools necessary to monitor employee conversations and direct customers to the right agents. 

What’s noteworthy, some features only available in Ooma’s upper-tier plans can be found in 8×8’s basic package, like video conferencing and team collaboration tools.  

Tarification 

  • 8×8 Express – from $15/user/month 
  • X2 – from $24/user/month 
  • X4 – from $44/user/month

8×8 Express includes unlimited calling in the US and Canada, unlimited video conferencing with up to 100 participants, meeting recording, and transcriptions. It also offers other communication tools like one-on-one instant messaging, file sharing, and team messaging.  

Avantages 

  • Abordable 
  • Easy to set up and use 
  • Wide selection of features  

Cons

  • UI is slightly clunky 
  • The top-tier plan is expensive 

RingCentral: Best Affordable VoIP Phone Service for Collaboration

ringcentral VOIP phone systems

Starting at $19.99/user/month, RingCentral MVP may be the best affordable VoIP phone solution with team collaboration capabilities. First, it’s a unified communications system, as it brings voice, phone, and video calls under one roof. 

Second, you can integrate the platform with other collaboration tools, like Trello, Microsoft Teams, and more. Not to mention that RingCentral comes with its own set of handy collaboration tools.  

Fonctionnalités 

  • Workspace 
  • In-depth analytics 
  • Call management and phone system administration 

The workspace gives your employees a space to send messages to each other, share files or recordings, bookmark notes, and more. 

RingCentral’s call management and phone system administration include many handy features like call flips, logs, transfers, forwarding, screening, delegation, and more.

Tarification 

  • Essential – from $19.99/user/month 
  • Standard – from $27.99/user/month 
  • Premium – from $34.99/user/month 
  • Ultimate – from $49.99/user/month 

The Essential plan includes team messaging, unlimited phone calls in North America, voicemail-to-text, call analytics, and some call management and administration features. 

The other plans give you access to custom integrations via APIs and more advanced reports.  

Avantages 

  • Capacités d'intégration étendues 
  • Access to mobile app 
  • Excellent for remote work  

Cons 

  • 24/7 support is available only in the Ultimate plan
  • Steeper learning curve

Vonage: Best Affordable VoIP Phone Service for Customization

vonage VoIP phone solution

Vonage is an affordable unified communications platform that heavily emphasizes customization. The platform provides various APIs for emails, reports, in-app messaging, etc. 

In other words, you can build a VoIP system that specifically caters to your business’s needs. However, note that each API comes at a cost. 

Other than that, Vonage’s unified communications pricing plans are affordable and offer everything you need to stay in touch with your customers and employees.  

Fonctionnalités 

  • Admin portal 
  • AI Virtual assistant 
  • App center 

Vonage’s AI assistant can respond to customer calls and send personalized messages. Moreover, it analyzes a conversation’s context and keywords to identify the customer’s sentiment and provide more relevant answers.

Tarification

  • Mobile – from $19.99/line/month 
  • Premium – from $29.99/line/month
  • Advanced – from $39.99/line/month 

Overall, if you’re looking for a highly customizable solution, Vonage is the way to go. 

Avantages

  • Facile à utiliser 
  • Excellent support client 
  • Unlimited team messaging across all plans

Cons 

  • Customization APIs can add up over time 
  • Missing essential features (voicemail-to-text, etc.) 

Nextiva: Best All-in-One VoIP Phone Service 

nextiva best VoIP phone system

What sets Nextiva apart from the others is that it can be more than a VoIP phone system. Its top-tier plan, priced at $37.95/user/month for up to four users, also includes a built-in CRM. You can also access multiple customer service features, like customer surveys, ticket management, and more. 

Other than that, Nextiva offers solid phone system-specific functionalities, including toll-free numbers, voice analytics, conference calls, etc. 

Fonctionnalités 

  • Unlimited voice and video calling 
  • Capacités d'intégration étendues 
  • Call Pop 

Nextiva’s Call Pop feature offers call agents all the necessary customer information to help improve customer experience. For example, agents can identify the customer’s sentiment, previous interactions, and survey responses.  

Tarification 

  • Essential – 23.95/user/month 
  • Professional – $27.95/user/month 
  • Enterprise – $37.95/user/month

Note that these prices are for companies with up to four users. Plans get cheaper the more employees you have. 

Avantages 

  • Polyvalent
  • Assistance client 24h/24 et 7j/7  

Cons

  • Slightly more expensive compared to other products on this list 

Dialpad: Best Affordable VoIP Phone Service for Analytics

dialpad Best Affordable VoIP Phone Service for Analytics

If you want to get valuable insights from your conversation, you can’t go wrong with DialPad. This platform leverages machine learning technology to monitor conversations and identify customer sentiment, speech errors, team performance, call habits, and more. 

With prices starting from $15/user/month, the data you can get with Dialpad makes the platform seem like a bargain. 

Fonctionnalités 

  • Unlimited calling 
  • Voice intelligence 
  • In-depth analytics

Dialpad automatically creates reports after each call, which include call highlights, notes, and action highlights. Moreover, there’s a heatmap you can use to identify call volumes and answer times. 

Tarification

  • Standard – from $15/user/month 
  • Pro – from $25/user/month 
  • Entreprise – sur demande 

And the cherry on top: Dialpad’s AI capabilities are available in the cheapest plan.  

Avantages 

  • Interface utilisateur intuitive
  • Excellent reports 
  • Capacités d'intégration étendues  

Cons

  • Some integrations are only available in upper-tier plans 

Trengo: Best Affordable VoIP Phone Service for Messaging 

trengo VoIP phone service

Trengo brings all your messaging platforms under one roof, be it Facebook Messenger, Instagram DM, WeChat, Telegram, email, etc. Although not a VoIP phone service per se, it still includes voice functionalities, like call transfers, call recordings, caller IDs, etc. 

What makes Trengo the best-value-for-money VoIP solution for messaging is its chatbots. You can set up chatbots to direct customers to the appropriate agents, answer common questions, and so on.  

Fonctionnalités 

  • Team chat 
  • Omnichannel chatbots 
  • Conversation management 

You can easily set up chatbots via a drag-and-drop interface. Also, a single chatbot can handle multiple channels, so you don’t need to build separate bots for each messaging platform. 

Tarification 

  • Grow – from $15/user/month 
  • Scale – from $25/user/month 
  • Enterprise – from $35/user/month 

Chatbots are available starting from the cheapest pricing plan.  

Avantages

  • Facile à utiliser 
  • Available for all types of devices 
  • Comprehensive integration capabilities  

Cons 

  • Limited voice features  

FAQs

What is the cheapest VoIP phone service? 

Zoom Phone is the cheapest on this list. With just $96/year/user, you’ve got all the tools necessary to improve customer communication and streamline your employees’ workflow. 

There’s also Google Voice. Although not as feature-rich, its pricing plans starting from $10/user/month make this platform unbeatable in terms of value for money.  

Is there a free VoIP service? 

Yes. There are plenty of VoIP services, but they’re not suitable for business use, like WhatsApp, Skype, or Zoom Personal. 

How much is VoIP monthly? 

You can expect to pay anywhere from $10 to $60/user/month. Note that most VoIP providers charge according to the number of employees you have. That said, companies with larger teams may pay less per user. 

Moreover, watch out for optional add-ons. Some VoIP services put essential features behind an extra paywall.  

Conclusion

Unlike in the past, business phone systems are no longer reserved for large businesses. There are many affordable options for small businesses, start-ups, and even solopreneurs. 

So let’s go over a quick recap: