When it comes to finding the best professional employer organization (PEO) services, there are a few things that you need to take into account. One of the most important factors is the size of your business.
Every business is different, and you will need a solution that is right for you. Some may have a large number of employees, while others may have a small team of employees. You will need to choose a solution that is based on the needs of your business and your employees.
TriNet and Justworks are two of the most well-known providers of PEO services for small businesses. They offer a wide range of services to small and medium-sized businesses in all industries. Both companies offer a wide range of features to help their clients manage their payroll and HR functions.
But which one should you choose? This article will compare TriNet vs. Justworks to help you make a decision. You will find out what each company has to offer as well as what sets them apart from each other. This will give you the information you need to choose the solution that is right for you. Keep reading to learn more.
TriNet vs. Justworks: Similarities
Trinet and Justworks are both incredible PEO service providers that share some key features that make it difficult to choose between them. Some of the key similarities between the two include the following:
- Accessible Through Mobile Apps – Both Trinet and Justworks are accessible through iOS and Android mobile apps. Through the apps, you can track employee work times, run seamless payroll management, and manage schedules and communication, among other functionalities.
- Dedicated Team of Experts – Both platforms offer a dedicated team of experts with the freedom to choose the services you want to outsource.
- Easy Tax Filing – These two platforms sufficiently lighten the burden of filing taxes with the help of their detailed tax-related features, like easy administration of employee I-9s and W-4s.
TriNet vs. Justworks: Differences
These two don’t come without a fair share of differences. Some of the most notable differences include the following:
- Justworks is an HR-based PEO platform, primarily built to reduce the workload on HR officers and managers. TriNet, on the other hand, is a cloud-based HR company, primarily built to help small and medium-sized companies realize their ambitions.
- TriNet has been in the market for around three decades now, which puts it in an advantageous position for accessing more health insurance options. While you can equally access extensive health insurance coverage with Justworks, it could be difficult to bargain for some insurance options due to its relative newness in the market.
- TriNet boasts more accounting integrations than Justworks. It integrates with Sage Intacct, NetSuite, QuickBooks Online, and Xero while Justworks only links to QuickBooks Online, QuickBooks Desktop, and Xero.
- Justworks’ pricing plan is more affordable and transparent, whereas TriNet still lacks transparency in its pricing models.
What is TriNet?
Founded in 1988, TriNet is one of the leading PEO companies that offers access to professional payroll, HR, and compliance-tasks experts. Small and medium-sized businesses can access these services through the company’s intuitive platform. Recently, TriNet acquired Zenefits, which has boosted TriNet’s HR and payroll management capabilities.
TriNet Key Features
TriNet’s key features are:
- 20 varying customizable and standard payroll reminders
- A wide range of insurance options, including disability, medical, vision, dental, and life insurance
- Intuitive TriNet mobile app
- Paychecks can come in via prepaid Visa debit cards
- Allows for the creation of a library of crucial business documents like handbooks and compliance and financial information
Who is TriNet for?
Given that TriNet provides advice on employment law compliance and risk reduction, as well as HR and payroll services, it stands out as a perfect PEO solution for small to mid-sized businesses.
It’s a perfect fit for organizations with 3 to 2,000 employees that need effective employee management services but can’t do it in-house because of the associated high costs.
What is Justworks?
Started in 2012 as a non-profit co-working space, Justworks has grown into a reliable Professional Employer Organization (PEO) platform that handles payroll tax and employee benefits deductions. Businesses can equally access HR management and tax compliance services from the platform.
Justworks Key Features
The Justworks’ key features you should look out for are:
- Employee self-service portal that allows for pay stubs viewing, deduction breakdowns, and updates of tax and direct deposit information
- Integrates with popular accounting software like Xero and QuickBooks
- Intuitive and interactive Justworks mobile app
- Access to employment practices liability insurance
- A PTO management dashboard
Who is Justworks for?
Just like TriNet, Justworks is an ideal PEO solution for small to mid-sized businesses. However, it’s much easier to use and has DIY software, making it easier for small business owners to integrate the functionalities into their HR systems.
It is ideal if you’re just starting with your small company but need an established HR and payroll functionality to steer your business to success.
TriNet vs. Justworks: Features
Justworks vs. TriNet compare and contrast in many different ways based on their functionalities and features. For instance, both Justworks and TriNet offer immaculate Hr & payroll services to small businesses that don’t have the budget of a fully established in-house HR department.
The two also contrast in many different ways, including pricing and the specific industries they’re individually best for. Below are some of their respective key features:
TriNet PEO Key Features
When deciding between Justworks and TriNet PEO, the following TriNet key features should give you a bias towards TriNet.
Seamless Payroll Management
As a complete company with the relevant HR and payroll infrastructure, TriNet’s payroll management system is undoubtedly one of the best in the market. Your employees will get paid on time as this payroll management system automates payroll processing for effective payments.
Effective Talent Management
69% of business owners consider cost and user interface as the main factors when choosing a reliable talent management tool for their business. TriNet is one of the most affordable and user-friendly POE platforms offering effective talent management services.
Top-Class HR Management
There’s no better way to describe TriNet’s capabilities than with its top-class HR management services. Businesses can now consult on effective compensation plans to see employees get attractive but inexpensive compensation for their work.
TriNet’s HR experts will also consult with your employees to get a view of their workplace, colleagues, and management so you can identify loopholes and solve them in time.
Justworks PEO Key Features
Just like TriNet PEO, Justworks PEO has some outstanding features you should consider when making the decision of choosing between Justworks vs. TriNet. Here are the key features to consider:
Effective Time Tracking
Effective time tracking is one of the key factors in payroll and invoice management. With Justworks’ time tracking feature, you can easily measure your employees’ performance and manage their work output. You can use this system to manage hours worked by both your remote teams and contractors.
Seamless Onboarding and Hiring
With the widespread demand for remote labor across the globe, startups are increasingly looking for seamless onboarding and hiring solutions. Justworks’ hiring and onboarding feature make it easier for small businesses to build and manage talented teams working remotely.
Employee Benefits Management
Company benefits like health insurance, risk mitigation, and wellness perks are some of the key attractions for employees in any company. Justworks allows you to create the most cost-effective plans for managing benefits for all your employees. You can help them pick the most affordable insurance plans and other perks from the platform for a better, long-lasting working relationship.
Verdict: Justworks Wins in Features
This is a narrow win for Justworks, and I picked it here because of its employee benefits management feature. I find it very fulfilling that employees can access various workplace-related benefits at the convenience of one easy-to-use tool and at an affordable price.
The fact that both business owners and their employees can co-manage this functionality makes it even more feasible and satisfying.
TriNet PEO vs. Justworks PEO: Employee Benefits
Both Justworks and TriNet offer admirable employee benefits, but the differences come in how these benefits are packaged and availed to the end consumer. Here’s a breakdown of each of the PEO’s employee benefits composition.
TriNet Employee Benefits
TriNet’s employee benefits are available in packages that are availed only to big companies, hence locking out startups and mid-level companies. The packages provide the best health coverage for employees, their families, and pets. You can also set up and manage employee retirement plans through the platform.
Justworks Employee Benefits
Justworks’ employee benefits are available for companies of all sizes. Whether you’re starting up or are already established in business, you can use the platform to curate the most effective plans for your employees.
Besides the health benefits, the platform includes wellness and retirement perks that you can choose for your employees and their kin.
Verdict: Justworks wins in Employee Benefits
Justworks takes the day here based on its employee benefits availability to companies of all sizes and ease of use.
Justworks vs. TriNet: Pricing
The pricing structures for these two PEO service providers differ in many aspects depending on your company size and demands. Here are the differences in pricing structures between the two:
TriNet PEO Services Pricing
TriNet pricing details are available on demand. This is because the platform’s services are designed for small and medium-sized businesses, and because each business design varies, the platform offers customized pricing structures.
However, based on customer reviews, the average cost ranges from $80 to $600 per employee per month.
Justworks PEO Services Pricing
Justworks‘ two pricing plans are structured around the number of employees in a company. Each plan has a basic cost per employee in your organization. The plans are divided as follows:
The Basic Plan (Table)
No. of Employees Cost per Employee
25 or less $49/month
100 or less $44/month
174 or less $39/month
More than 175 Contact customer service
With the basic pricing, you can enjoy several useful features like e-signing, reporting, effective customer support, inclusion training, and HR consulting.
The Plus Plan (Table)
No. of Employees Cost per Employee
25 or less $99/month
100 or less $89/month
175 or less $79/month
More than 175 Contact customer service
The plus plan unlocks various features, including health advocacy, HSA/FSA accounts, dental insurance, medical cover, and all the features on the Basic plan.
Justworks Wins in Pricing
Again, Justworks wins here for the obvious reason of having its pricing structures availed before inquiry. While TriNet might be cheaper for some businesses than others based on size and demands, I still feel Justworks did an excellent job laying out its pricing plans, and its pricing tires are even more affordable.
TriNet vs. Justworks: Customer Support
Both PEO platforms have invested in their customer support systems, but one has outdone the other. Here’s how they compare.
TriNet Customer Support
The most common and immediate response path for TriNet is via the chat option, but you can still access help via its other multiple customer support options, including phone calls and live chat options. The support team is available on calls every Monday through Friday from 6 am to midnight ET.
Justworks Customer Support
Justworks avails full-time customer care by SMS, chat, email, phone call, and Slack. The team behind the customer support desk is always available to answer your queries anytime between the scheduled customer service time. You can reach the customer support team via call anytime between 8 am and 5 pm PT, Monday through Friday.
TriNet Wins in Customer Support
TriNet takes the lead here thanks to its extended calling period that runs from 6 am to midnight compared to that of Justworks, which only runs up to 5 pm between Monday and Friday. I also like the fact that TriNet’s chat system is its leading response path, as chats offer a more convenient communication option for many customers.
TriNet vs. Justworks PEO Services: Pros & Cons
Here are the key pros and cons of each PEO service.
- Minimizes employee-related risks
- Aligns employer-employee relations
- Eases the HR administrative burden
- Reduces employee management costs
- It’s challenging to locate payroll reports
- Doesn’t offer a free trial
- Easy and prompt payroll
- It’s easy to set employee policies
- Swift employee interaction
- Accurate reporting
- Easier to set employee policies and company rules
- No free trial
- Poor time-off calculations
TriNet vs. Justworks: Conclusion
TriNet and Justworks are perfect for startups and growing businesses needing PEO platforms with easy-to-use interfaces. TriNet is ideal for on-the-go employee management thanks to its intuitive mobile app.
I can conclude that Justworks is the better option of the two because of its top-class HR and payroll management features and its swift customer support system.